Frequently Asked Questions
What is Tech Deluxe?
Tech Deluxe is a comprehensive information technology development company offering cutting-edge website development, mobile app & desktop development, digital marketing, development teams for hire, hosting, cloud software, venture incubation, bulk SMS service, and software support and maintenance for businesses. Our elite engineers, designers, and developers build enhanced custom software, apps, websites, e-commerce sites, enterprise systems, and start-ups.
What type of projects do you do?
We specialize in building websites, portals, CMS (Custom Management Systems), blogs; developing mobile applications and desktop software, handling digital marketing, web hosting, and providing general IT solutions.
What are the core value propositions that you promise your clients?
Tech Deluxe pledges to deliver services that are Timely, Honest, Accurate, and Accountable.
How do I start a project or hire a development team?
To initiate a project or hire a development team, simply contact our administration via email, call, or live chat to discuss your budget. You’ll receive prompt feedback and can commence the development process.
Can I meet with someone in person rather than submitting info online?
Certainly, you can visit any of our offices as shown in the contact page or schedule an appointment with us at your office.
How soonest can Tech Deluxe commence development on my project?
Development can begin as soon as you’ve made an upfront payment of 75% of the agreed proposed project and met other terms and conditions.
How do I know my idea is protected once I submit it via the online application?
As a leading IT firm with robust cybersecurity solutions, Tech Deluxe ensures the protection of clients’ information and data, maintaining confidentiality and security.
Does Tech Deluxe offer advisory services?
We provide technical advisory services that can enhance the productivity of your business with a range of tools in digital marketing and general IT solutions.
How quickly can Tech Deluxe develop my project?
The development timeline depends on the nature and complexity of the proposed project.
What is a Statement of Work?
A Statement of Work is a detailed outline provided by you before project commencement, containing content, framework, sketches, and explanations of how you want your project developed.
What will I provide?
You will furnish us with the proposed website content, including logo, images, and texts, all in digital format.
Do you develop school and bank portals?
Absolutely! We develop portals for schools, hospitals, banks, corporate firms, e-commerce businesses, etc., using modern, easy-to-manage CMS software.
Do I need your assistance before I can manage my website?
No, we design websites to be user-friendly, allowing anyone with basic computer knowledge to manage them. We also provide a manual and brief training for self-management in cases of technicality.
Do I have a warranty on my project?
Yes, we offer a one-month free support and maintenance period for the project. After this period, you can discuss charges for ongoing maintenance and content management support.
Does maintenance cover new development or features?
No, maintenance is focused on preventing threats, hack attempts, and bugs from affecting your website.
How much support do I need after the project is complete?
Minimal support is required, as we simplify the management of the project for you.
Your price is way over my budget, what do we do?
Let’s discuss your budget, and we’ll work together to find a suitable solution.